Troubleshooting VMware View Environement

Refer to Troubleshooting guide (Chapter 16) in View Administrator Guide.

http://pubs.vmware.com/view-52/topic/com.vmware.ICbase/PDF/horizon-view-52-administration.pdf


Checking on Problem Desktops

Generating Diagnostic Info- Connection Server, Client and Composer


On the server

VDMADMIN tool


-getDCT option will generate a zipped diagnostic bundle










On a client

Link to collect support information on a client

Generate support log bundle.

Creates support files

Shows result of log colelction

Contents of the support zip file.












On Composer Server

Use SVI-SUPPORT script tool

Execute using command "cscript sci-support.wsf"

Generate s log bundle

Setting View Connection Server log levels

Changing logging level will slow down the server.






Configuring View Connection Server backups

View backup options.

Metadata backup files